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The Communication Curriculum

  Communication is the bedrock practice of organized human activity. Unfortunately, its importance most often is acknowledged through an expression both negative and hopeless: "The communication is terrible around here."

  While the factual message is correct - communication IS terrible in many organizations - the wording implies that the imperfection is an organizational absolute and nothing can be done.

  Nothing could be further from the truth. Communication, in its countless forms, is a set of identifiable, learnable, improvable business skills. Jim Milliken's Communication Curriculum presents them in four areas:


Oral Communication

     The Dynamics of Workplace Communication

     Communication in Management & Supervision

     Managing Your Workplace Communication

     Listening Skills


     Conflict Management

     Mediation & Dispute Resolution

     Presentation Skills

     Personal Selling


Business Writing

     Writing Effective Letters, Memos & Reports

     Writing to Persuade

     Technical Writing

     Writing for email

     Grammar, Punctuation & Usage



     Managing the Writing of Others

        (Coaching, in person and via email, is available for all Writing topics)


Newswriting & the Media

     Professional Newswriting

     The Productive Reporter

     Interviewing Skills

     Writing Columns, Features and Editorials


     Press Release Writing

     Managing Media Relations


Information & Persuasion through Print

     Advertising & Promotion (small-business & specialized versions)

     Newsletter Writing & Editing

     Brochures, Leaflets & Flyers


Organizations need frequent tune-ups to maintain effective workflow amid change. Jim has long experience – plus creative tools -- to help executives analyze their organizations, then design and implement better ways.
Project Management is the 21st-century model for managing complex, risky innovations to on-time outcomes within budget. Jim Milliken offers workplace-tested designs in customized formats for onsite implementation and classroom training.
Communication is the lifeblood of human organization, in small partnerships and large corporations – and the pipeline to their markets. Jim provides practical approaches to all the oral and written forms.
Personal Productivity is fundamental, and it consists of skills that can be examined, practiced and perfected. Likewise Leadership and Supervision. Jim has common-sense training designs for dozens of these essentials.



There is no obligation, financial or otherwise, arising from a preliminary discussion of consultation or training solutions.

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